Universal Mailing Services, Inc. and Direct Mail Depot, Inc. Announce Their Strategic Merger Under Redstone Print and Mail to Create a Next-Generation Customer Communications Company
Universal Mailing Services, Inc., and Direct Mail Depot, Inc., leaders in data-driven customer communications, production mail solutions, and postal logistics, today announced that they have merged under Redstone Print & Mail. Combined with Redstone’s mail production and postal logistics capabilities in Baltimore, MD, Dallas, TX, and Sacramento, CA, the merger creates one of the industry’s most comprehensive providers of intelligent customer communications in the US.
The merger combines decades of expertise in data management, marketing strategy, digital print production, postal optimization, logistics, and emerging communication technologies into a single organization focused on helping businesses improve customer engagement while reducing overall communication costs.
“The alignment of Direct Mail Depot, Universal Mailing, with Redstone Print and Mail gives us a Distributed Print™ model that combined with SCF Direct, allows us to produce and deliver mail nationally in just a couple of days,” said Andy Cody, Chief Executive Officer of Redstone. “By bringing together the strengths of all companies, we’re creating a national platform that delivers better response rates, lower postage costs, faster production and distribution, and a seamless integration of physical and digital communications.”
The combined organization will offer:
- Commercial cut-sheet and web digital print
- High-volume marketing mail production
- Transactional and customer communications
- Advanced data image customization
- Data analytics and list management
- USPS postal optimization and incentive management
- Intelligent mail tracking and reporting
- Omnichannel marketing solutions
- Digital print and variable data production
- Workflow automation and AI-powered communication strategies
- A production interface designed to give our clients a full view of their in-process work
Customers of both companies will continue working with their existing contacts while gaining access to a broader portfolio of services, expanded production capacity, additional technology investments, and a larger team of communication specialists. The combined company will serve clients across financial services, healthcare, insurance, retail, nonprofit, government, higher education, and other highly regulated industries throughout North America.
The merger became effective on August 1, 2026.
About Redstone Print and Mail
Redstone Print and Mail is a customer communications company specializing in intelligent marketing communications, production mail, data-driven personalization, postal optimization, print and digital delivery, and communication technologies that help organizations improve customer engagement while reducing overall communication costs. The company operates nationwide, serving thousands of clients across multiple industries.
